Pocketwifi.com.hkUnlimited data Pocketwifi for Hong Kong travelers in 140 countries.
Pocketwifi Company Limited is the largest pocket wifi rental company in Hong Kong. We have 13 branches including Airport T1 Arrival hall. The customer can visit our site, place an order and settle the payment directly. If you have any question, you may either email us or Whatsapp us. For HK4G, it is HK$60 per day and HK3G is HK$30 per day.
PocketWiFi.com offers 3G and 4G WiFi rental services in more than 50 countries worldwide, including Korea, Japan, Taiwan, Hong Kong, China, Thailand, Australia, Indonesia, Italy, United Kingdom, Europe, Canada and the United States.
- Book online either from Rent-WiFi.com order form or from the company website. The rental order should be placed at least 4 days ( 96 hours ) prior to the departure time of the travel. If the departure is urgent, contact the company by email or telephone.
- Payment is made by bank transfer or by cash (only at company office ). For rental services in Hong Kong, the billing cycle is between the arrival time in Hong Kong and the rapture date. If rental services are acquired outside Hong Kong, the billing cycle is calculated from your departure time to the day of your return to Hong Kong.
- Pick-up the device at company office or choose the delivery service – the wifi hotspot will arrive the day before your departure time or upon special request.
- Return the device one day before leaving Hong Kong ( for inbound services ) and the second business day after returning to Hong Kong ( for outbound services ). The device can be returned at the company office or by courier.
- Online, with Visa or Master Card
- By bank account, to HSBC
Account name: UC Exchange Company Limited. Account number: 023 – 056112 – 001
Pick-up and return
There are several possibilities available, in order to facilitate the process for customers: pick-up and return to the company store; pick-up from store and return by courier; delivery and return by courier; delivery by courier and return to the store. The company store is located at Shop 120, New Trend Plaza, King’s Road, North Point, Hong Kong.
- There is a User’s Guide available in each envelope that comes with a portable device. For any additional questions, you can contact the company’s customer support.
- If you exceed your rental period, and automatic extension will be given to your rental. The extended period will be charged.
- In case your device is lost or stolen, you are advised to contact as soon as you can the company’s customer support.