Rental Process

Step 1：Booking
A. Online Booking Please fill in the online booking form. After received your order, an email will automatically sent to the email address you provided during the booking. We will contact you within 48 hours to confirm your order.
B. Reservation by Phone During business hours, please call us or Whatsapp 55963055 / 68283783 / 61815075 and we will have representative to answer.

Step 2：Delivery
A. Trade at Shop / MTR Please remember to pickup the SIM / Device on the day before your trip at the appointed time and location
B. Courier Service We will ship the SIM / Device to your designated address one day before your trip

Step 3：​Departure
D​eparts to the destination

Step 4：Keep c​onnected to the internet in destination
Once the customer arrived the destination, just use our data SIM / Pocket WiFi, then you can keep contact with your friends, business partners and customers though email / facebook / whatsapp….etc

Step 5：​Return to our shop / Trade at MTR / courier service
A. Appoint for return Customers are required to return on time to the appointed location. Late return will cause additional rental charges of (rental charges x late return days) 。
B. Courier service Customer can choose to return by courier by paying the additional charge of HK$20 to save time and cost

We offer mobile hotspot rental from 3 to more than 30 days. Our rental starts at 4.90€ per day for unlimited internet and high-speed 4G LTE connection almost anywhere in Europe.

Our pocket wifi has amazing features:
– up to 10 Wi-FI devices simultaneously connected
– fully compatible with any Wi-Fi device (PC, smartphone, tablet, camera, …)
– up to 6 hours operating time (and up to a full day with auto switch off mode)
– as small as a cigarette pack

Delivery

1. At Paris airports (CDG Roissy and Orly) and Lyon airport.
2. At any address in France (hotel, B&B, …)
3. Post offices and pick-up stores in France
4. Delivery in other countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK) for 15€

Also we provide a prepaid return envelope (just drop it in any yellow mailbox in France before leaving).
Feel free to contact our 24 hours / 7 days email (and phone) support team or chat with us on our website!