We try to cover most of the essential aspects of renting a portable WiFi hotspot when travelling abroad, but ff you have a question that has no answer below please contact us and we’ll get back to you shortly.
What is the usual damage policy?
Obviously, providers that rent portable WiFi hotspots expect you to look after the rented devices as if they were your own. However, they want to bring real value to you so that you can use and enjoy the device rather than keep it wrapped in cotton wool. Normally, they will treat any minor marks as the results of ordinary wear and tear. However, in case of deep scratches on the device or any dents to the mounting you can expect a fee that will affect your insurance amount.
Can I rent more than one device at a time?
Of course you can, most of the providers we endorse offer this facility. Online you can normally order up to 8 or 10 portable WiFi devices at a time. If you would like to rent more more than 10 MiFi devices you usually have to send an email to in order to receive a quote and a discount 🙂 Of course, this depends on the availability.
Can I cancel my order?
The answer is yes. We promote providers that have a cancellation policy. This means that if you cancel an order within 5-7 days of placing it, there’s no cancellation fee. In addition, if you cancel an order more than 28 days before your hire period is due to start, then again there’s no cancellation fee. However, if you want to cancel an order less than 28 days before your hire is due to start, there’s a cancellation fee of 25% of the hire charge, rising to 50% of the hire charge if you cancel less than 14 days before your hire is due to start.
Here’s an example to make it clear: Say you placed the order on May 15th and the pickup date is set to July 15th. The cancellation window reaches to June the 12th. After that date the cancellation fee is added.
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